Shipping policy
Thank you for shopping with SoukExpress.
Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Orders placed during weekends or holidays will be processed on the next business day.
Shipping Time
Estimated delivery:
- Kuwait: 2–5 business days
- International: 5–12 business days (where available)
Shipping times may vary during holidays or high-demand periods.
Shipping Costs
Shipping costs are calculated during checkout.
Any promotional free shipping offers will be displayed before payment.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information (if available).
Incorrect Address
Customers are responsible for providing accurate shipping information.
SoukExpress is not responsible for delays caused by incorrect addresses.
Lost or Delayed Shipments
If your order has not arrived within the expected timeframe, please contact: